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About us

We would like to take the privilege of thanking you for your interests in our products. We are a locally owned and operated Egyptian family business vigorously involved in the day to day operation. The success that we have seen in the past 10 years is attributed to the quality & the price of our products and best possible customer service. You can bet that our prices for such high quality items are the best in comparison to that of any other simiar items.

 

Our Moroccan style products are handmade by a group of artisans. They exploit centuries old techniques that were passed from generation to generation to create true pieces of art. Our products are unique pieces that can create a magical ambiance to any space in your home or office.

 

Since we produce our items, we are able to pass the discounts to our customers saving you up to 50% off retail value. 
 


Payments

We accept Paypal, Visa, Mastercard, Discover, American Express and e-checks.

 

Shipping

Due to upcoming Vacation in Egypt, orders places after the 23rd of August will be shipped between the 20 and 25th of September.

 

 

Delivery Time

United States, Canada & Europe estimated delivery time 1 week

Once dispatched, we will update order status and add online tracking info.

  

Returns - 30 Day Money Back Guarantee

Your satisfaction is very important to us. If for any reason you are not satisfied with your purchase, please contact us within 30 days of receiving your Product and we will provide you with instructions on where returns should be shipped. Refund amounts for returned items will be credited to your original method of payment.

 

Privacy

The protection of your personal information is of the utmost importance to us at E Kenoz. When you place your order, checkout or contact us, SSL encrypts all personal information. Any personal information acquired by ekenoz.com will not be traded, sold or distributed to any outside party.